Original spare and wear parts – make machines work for decades
Sometimes, our HELPDESK receives emergency calls from customers who have production problems. After a long discussion and often after service visits (both costly and time consuming), the problem is located to be new (non-OEM) parts installed into the machine in question.Since pirate manufacturers do not have access to the relevant documents concerning these parts, they usually produce the parts using the wrong dimensions, causing machines to malfunction.There have also been cases where parts are copied dimensions wise correctly, but the materials used are "what are found easiest". Some parts should be made of special materials in order to handle the higher loads or to be more wear-resistant. We have examples of customers who have locally copied, for example, some eye-bolts (originals made from high-strength material), which take very high loads when lifting a machine. The bolts have had visible deformations after use and real accidents have been very close calls. Similar situations have taken place with other parts also. All these problems (and many others) can be avoided by using original parts, where the price-quality ratio is correct. In addition, at Elematic we always give our customers total support throughout the lifetime of their machinery, as well as for developing their processes. Elematic delivers original spare and wear parts from several locations from storage. We store parts in warehouses in Dubai (UAE), the USA, and Finland, which is our main storage with about 3,000 different parts. We have parts for the newest equipment, but also for equipment as old as 25 years. Elematic's machines are made to last, with good maintenance for a long time, and therefore we also provide total support to old factories with stored original parts. Make sure you only use originals!